CREDIT Union Australia’s Morwell branch will shut its doors from 12 October to merge with CUA’s Traralgon branch.
Speaking to The Express, CUA head of corporate affairs Catherine Harris said the company decided on the move in order to serve Gippsland more efficiently.
Ms Harris said “a number” of CUA offices across the state would close, but the Morwell office was the only one in Gippsland to be affected.
“There are about three or four staff there; our first priority was to inform staff and our customers,” Ms Harris said, adding staff had been given various options going forward.
“Every effort is being made to redeploy staff.
“(The closure) will not affect existing customers; we will continue to run services from the Traralgon branch.”
In a media statement yesterday, CUA Group general manager distribution Darrin Northey said the two smaller branches would merge to have “a more effective, competitive and robust branch footprint in the region in the long term”.
“At CUA we are always trying to adapt and stay relevant to the needs of our members,” Mr Northey said.
“The way our customers wish to do banking with us is changing and therefore we have had to make some necessary changes in response.”
Staff at CUA Morwell did not comment on the matter.
